Autonomy, convergence, ecology, and services have been adopted as technology objectives by all high-tech industries. Yet, priorities are heavily shifting with the weakening economic climate. Authors Anh Kim, Jeroen van Genuchten, and I provide industry insights and the latest software trends distilled from recent survey results. We have enriched it with recommendations for software and IT technology and a case study from a bank (see “Case Study: Robotic Process Automation”). I look forward to hearing from both readers and prospective column authors about this column and the technologies you want to know more about.
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